Terms of Service

Effective 17 July 2026

These Terms of Service govern your use of the Bentokai platform at app.bentokai.com. By creating an account or using the service, you agree to these terms.

1. The service

Bentokai is a business-management platform for companies and their brands. It provides tools such as brand and user management, contacts, invoicing settings, activity logging, and an optional Treasury feature that lets you connect your own bank accounts to view balances and transactions.

2. Eligibility and accounts

Bentokai is intended for business use by authorised representatives of a company. You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for the activity that takes place under your account. You must be authorised to connect any bank account you link.

3. Bank connections and third-party providers

When you connect a bank account, you authorise the connection directly with your bank through a licensed account-information service provider (Enable Banking or, where applicable, GoCardless Bank Account Data). This access is read only: Bentokai retrieves balances and transactions to display them to you and does not initiate payments or move funds. Your online banking credentials are never seen or stored by Bentokai. You can disconnect a linked account at any time. Availability of specific banks and data depends on those providers and on your bank.

4. Acceptable use

You agree not to misuse the service, including attempting to access data you are not authorised to access, disrupting the service, reverse-engineering it, or using it to violate any law or third-party rights.

5. Your data and privacy

Our handling of personal data is described in our Privacy Policy, which forms part of these terms. You retain ownership of the content and financial data you bring into the platform.

6. Availability and changes

We aim to keep the service available and reliable but do not guarantee uninterrupted access. We may update, add, or remove features, and may revise these terms; material changes will be posted here with an updated effective date. Continued use after changes means you accept them.

7. Disclaimers

The service is provided "as is". Financial information shown in Bentokai is imported from third-party providers and your banks and is for informational purposes; it is not accounting, tax, or financial advice, and it may be delayed or incomplete. You should verify important figures against your bank's own records.

8. Limitation of liability

To the extent permitted by law, Bentokai is not liable for indirect or consequential damages, or for loss arising from the availability, accuracy, or timeliness of data provided by banks or third-party providers.

9. Termination

You may stop using the service and request deletion of your account at any time. We may suspend or terminate access if these terms are breached or where required to protect the service or comply with the law.

10. Governing law

These terms are governed by the laws of Spain, without prejudice to any mandatory consumer or data-protection rights you may have under your local law.

11. Contact

Questions about these terms: legal@bentokai.com.